NY Manufacturing Extension Partnership

Manager, Energy Storage Solutions

Raymond Corp
Greene, NY
Job Type


Under limited supervision the ESS Manufacturing Manager plans, organizes, implements and manages the activities, resources and people for battery production (D6) and assigned projects. Provides leadership and guidance to supervisors and individual contributors with advanced or specialized skills. Demonstrated experience in areas of personnel management, business systems, quality, project management and experience with engineering and technology is required.

Scope of activities: The ESS Manufacturing Manager is responsible for all facility and operational aspects of the G4 building including receiving, inspection, inventory management, production, quality, shipping and warranty processes. The manager will engage with a wide range of support and customer functions within the company to achieve optimum results. This will involve contributing to development and operational teams, assuming leadership positions when appropriate.

Overall Responsibilities

• Champions safety as an integral part of everyone's job and holds self and employees accountable to highest standard of safe conduct;

• Reviews and interprets production data and provides analyses, summaries and resulting action plans. Employs new concepts that significantly impact important problems/issues.

• Focuses on breaking down organizational barriers. Promotes an environment of collaboration, trust and professional relationships. Demonstrates high level of commitment to teamwork and supports cross-functional team involvement;

• Mentors and coaches’ employees, sharing job specific knowledge. Encourages training and development opportunities in a cross-functional & interdisciplinary environment of shared responsibilities and open communication;

• Sustain and enhance an environment that fosters and supports continuous improvement, and demonstrates a sense of urgency that results in a commitment to quality results;

• Demonstrates functional expertise, business acumen, and technical competencies and provides leadership in assigned areas;

• May represent the Company in negotiations with suppliers, service providers and/or customers;

• Understands customer requirements and focuses on high leverage opportunities to ensure customer satisfaction. Ensures employees understand their customer needs and ensures excellent relationships with external and internal customers;

• Sets an example by treating all employees with dignity and respect, and by applying consistent and fair implementation of company policies across functional areas of responsibility;

• Communicates effectively both orally and in writing. Demonstrates excellent listening skills to foster an environment of two-way, open communication in all interactions;

• Exchanges information and resolves issues with senior and executive level staff inside and outside the Company over a variety of program/project related issues.


• Creates sustainable competitive advantage for product lines. Provides product line leadership for energy solutions to substantiate the compelling value proposition of Raymond’s offering.

• Determines current and future customer and market needs through market intelligence and voice of customer efforts. Assembles, maintains, and uses actionable competitive intelligence.

• Owns the strategic product planning, product roadmap, and Marketing Requirements Definition (MRD) processes for energy solutions. Acts as an interface with engineering to develop the next generation of products, product enhancements, and services.

• Ensures new products / services fulfill marketplace requirements for successful introduction into the market as well as long-term success and sustainability. Creates programs and content to stimulate profitable sales growth.

• Establishes and maintains product pricing that will optimize market share growth and profitability.

• Monitors ongoing maintenance / health of products including customer satisfaction, warranty, lead times, product margin, and customization. Recommends and helps prioritize actions that will drive sustainable improvements.

• Assesses overall material handling systems in warehouse/distribution centers or manufacturing locations and develops strategic balance between traditional and emerging energy storage solutions for Raymond’s customers.

• Provides technical expertise, training, materials, and tools to the sales force and dealer network for products and applications.

• Participates in new technology evaluations.

• Collaborates with procurement and helps integrate third party suppliers.

• Represents Raymond as the product and solutions expert for assigned product line(s).

The successful candidate will possess a sense of urgency to meet or exceed customer requirements and quality expectations. Excellent verbal and written communication skills with the ability to communicate with all levels of the organization, including senior and executive level staff, are also key to success.


A Bachelor’s Degree in a related field is required, and a master’s degree is preferred. 10 or more years of broad experience in marketing, finance, business, or analytical role. Experience in material handling industry is preferred


[email protected]

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