NY Manufacturing Extension Partnership

Caraway Tea Company

Success Story powered by Hudson Valley MEP Center: MTEC

Caraway Tea Company sought out MTEC Engineer, Phil vanOss’s expertise, for their first lean initiative in the summer of 2017. They wanted to provide their team of employees from all levels with a solid skill base of Lean Manufacturing concepts and Value Stream Mapping techniques.

As Caraway’s business continued to grow rapidly, they planned a move into a larger facility. Following the completion of their Value Stream Map and application of Lean techniques, they narrowed their focus on specific improvement opportunities. These objectives included a new warehouse configuration and setup, a Lean manufacturing approach to improve their fulfillment process, and Lean methodology to improve inventory control.

Results Include:

  • $500,000 in increased sales
  • $3.5 million in retained sales
  • 1 job created
  • 20 retained jobs
  • cost savings through reduced inventory

View Published Case Study at NIST MEP